FAQ
How does this work?
Once you place your order, we’ll ask for a few details about your story — who the song is for, your relationship, special memories, and anything you want us to include. Then we get to work creating a custom, professionally produced song built around your love story.
What makes a Swoonsong different from other custom songs?
Most custom songs sound like demos. Swoonsongs sound like hits. We use cutting-edge music tech combined with professional-grade production to craft radio-ready songs with emotional impact. No stock templates. No generic melodies. Just your story, elevated.
Is this made by real musicians?
We combine human songwriting and AI production tools, guided by human creativity and intention. It's a new kind of collaboration between technology and storytelling — designed to bring your memories to life in the most moving way possible.
Can I choose the genre or vibe?
Absolutely. Whether you want something heartfelt and acoustic, a sexy R&B slow jam, a country ballad, or a pop banger — we tailor the style to match your story and your taste.
What if I want changes after I hear the song?
Every Swoonsong comes with one round of free lyric tweaks or pronunciation fixes. If you need something more extensive, we offer additional revision services to make sure you're 100% happy.
How long does it take?
Most songs are delivered within 5–7 days. Rush delivery (24–72 hours) is available if you’re in a time crunch.
Can I gift this to someone else?
Absolutely — Swoonsongs make unforgettable gifts for anniversaries, weddings, proposals, birthdays, or just because. You can even include a personalized message with the delivery link.
Can I download the song?
Yes. Once the song is finalized and approved, you’ll receive a high-quality downloadable audio file — perfect for sharing, saving, or crying to on repeat.
Will my song be shared publicly?
Nope. Your song is yours. We may ask for permission to feature it, but only with your full approval.
Do you offer refunds?
We offer partial refunds depending on how far along your song is in the production process. For full details, read our refund policy.
What’s the craziest or most romantic song you’ve done?
We’ve done songs for proposals, first dances, secret crushes, long-distance reunions, and more. Every story is different — that’s what makes it magic.
