Terms & Conditions

Effective Date: June 17, 2025

Welcome to SwoonSong! By placing an order, you agree to the following Terms & Conditions. Please read them carefully.

1. Custom Song Orders

Each SwoonSong is written and produced based on the information you provide in your submission form. We do our best to create a song that reflects your story accurately and beautifully.

Revisions

We offer complimentary edits for:

  • Mispronunciations

  • Factual errors

  • Reasonable lyric adjustments

Revisions do not include full rewrites or style changes after production has begun.

2. Delivery Timeline

  • Standard delivery: 7 days

  • 4-day rush: +$25

  • 24-hour rush: +$50

Delivery times begin once full payment and all required information are received.

3. Usage Rights

When you purchase a SwoonSong:

  • You receive a non-exclusive license for personal use.

  • You may share your song on social media, use it at events, or send it as a gift.

  • You may not sell, remix, or distribute the song for commercial use without written permission.

If you opt to have your song distributed on Spotify, Apple Music, or YouTube Music, you grant SwoonSong the right to upload and manage the song on your behalf through our music distribution partners.

4. Refunds & Cancellations

Each SwoonSong order includes a preview version of your custom song. If you’re not completely satisfied with your preview, you may request a refund — we’ll return your full payment minus a $39 preview fee.

Because every song is custom-created, all sales are final once the preview has been delivered, unless a refund is requested at that stage.

If you wish to cancel before production has started, please contact us as soon as possible and we’ll issue a full refund.

5. Ownership & Credits

All songs are written and produced by SwoonSong’s team using a blend of human creativity and technology. SwoonSong retains full ownership and copyright of the composition and recording, unless a separate agreement is made in writing.

6. Communication

By submitting your order, you agree to receive emails related to your song, including order confirmations, review links, and delivery notifications.

7. Limitation of Liability

SwoonSong is not liable for delays caused by force majeure, technical issues, or incorrect information submitted by the customer. We are also not responsible for how your song is received by its recipient (we hope they cry happy tears, though).

8. Changes to Terms

SwoonSong reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions, just reach out!
📧 [email protected]