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Privacy Policy

Effective Date: June 17, 2025

At SwoonSong, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe.

1. Information We Collect

When you use our site or place an order, we may collect the following information:

  • Name and email address

  • Billing and shipping details

  • Your story and submission details (used for your custom song)

  • Payment information (processed securely via Stripe or another third-party provider — we do not store your full payment details)

We may also collect limited, non-personal data through cookies and analytics tools (like Google Analytics) to help us improve the website.

2. How We Use Your Information

We use your information to:

  • Create and deliver your custom song

  • Communicate with you about your order

  • Send confirmation emails, delivery notifications, or updates

  • Respond to questions or support requests

  • (If you opt in) send occasional updates or promotional emails

We never sell or rent your personal data to third parties.

3. Sharing Your Information

We only share your information when necessary to complete your order or operate the service. This may include:

  • Payment processors (e.g. Stripe or PayPal)

  • Email delivery services (e.g. MailerLite, Mailchimp)

  • Music distribution partners, if you opt to publish your song to Spotify, Apple Music, etc.

These providers are required to safeguard your information and only use it for the purpose of providing services to SwoonSong.

4. Cookies & Analytics

We may use cookies and similar technologies to:

  • Improve site functionality

  • Remember preferences

  • Understand how visitors use the site

You can disable cookies in your browser settings at any time.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of promotional emails at any time

  • Request a copy of the data we have about you

To exercise these rights, simply email us at info@swoonsong.com.

6. Data Security

We take your privacy seriously and use industry-standard security practices to protect your data, including encryption, secure payment gateways, and access controls.

7. Children’s Privacy

SwoonSong is not intended for use by children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this policy or how your data is handled, contact us at:

📧 info@swoonsong.com